Oregon Judicial Department Courts
Major changes in technology are filtering their way into the Judicial branch of statewide court systems, ultimately changing the way citizens and parties interact with and access it. We work with you to create a strategic vision and workflow plan that will improve all aspects of your court system.
By creating electronic case files and eliminating paper from the process, we are able to effectively automate the case-related process, without eliminating the knowledge worker. The unique workflow component of our system provides multi-user, secure access to case files, while establishing best-practice metrics and identifying bottlenecks.
Our strategies and Electronic Content Management systems have helped several court systems:
- Maintain secure 24/7 access to court information and set own security parameters
- See revolutionary gains in operational efficiency
- Organize information around the person, not the case
- Reduce workload and improve data quality
- Assure consistent and accurate capture, coding, and indexing of files
- Improve communication between departments
- Enhance disaster recovery processes
- Provide Better customer service