Hosted Systems Networking Specialist Position

ImageSoft, Inc. is currently recruiting for a Hosted Systems Networking Specialist. Someone who has an idea of what processes should be running, monitoring how they’re running and being able to troubleshoot any performance issues, while exhibiting a healthy dose of paranoia and not making dangerous assumptions.

What an ImageSoft Hosted Systems Networking Specialist will do

  • • Responsible for supporting the operations and integrity of all hosted applications and services, including analysis, installation, configuration, integration, maintenance, performance management, security management, troubleshooting, and ongoing support, with an emphasis on network and application monitoring, performance and security.
  • • Assists in researching, evaluating, installing, configuring and troubleshooting all networking hardware and software components, including Azure Virtual Networks and VPN solutions.
  • • Assists in the development and implementation of system policies for performance and security monitoring.
  • • Captures and analyzes network traces using tools like Wireshark to identify and resolve networking bottlenecks in both customer and internal networks and over the public Internet
  • • Administers Firewalls (e.g. SonicWall, Cisco, Meraki, Azure Firewalls, etc.)
  • • Assesses, installs and configures security software and appliances, including Endpoint protection (Anti-Virus), Intrusion Detection, Data Loss Prevention software (e.g. ESET, Symantec, Carbon Black, Azure Security Configuration, etc.)
  • • Assesses, installs and configures network monitoring software (e.g. Dynatrace, NewRelic, Microsoft Application Insights) to ensure monitoring of site metrics such as performance reports, usage reports and statistics.
  • • Ensures systems and applications are consistently monitored and operating within agreed upon SLAs
  • • Works with the Hosting Advisory Committee to draft security policies, ensure periodic auditing and establish protocols meeting or exceeding industry standards and customer agreements around security.
  • • Coordinates with and directs third party vendors as appropriate.
  • • Investigates and assists with competitive analysis of new technology solutions and vendors as necessary.
  • • Work with Professional Services and Product Development teams to ensure hosted applications to perform to customer specifications and are sufficiently secure.
  • • Works with documentation specialists to document security policies and configurations, performance monitoring tool configurations, performance baselines and incident reports related to performance and security.
  • • Fields questions and requests from various departments regarding network and application performance, troubleshooting, and security.
  • • Rotates being on call with team members for Hosting support related escalations

What an ImageSoft Hosted Systems Networking Specialist will Have

  • • Strong knowledge of networking fundamentals
  • • Solid understanding of Internet based technologies and technical concepts
  • • Previous experience with Azure Virtual Networks, Databases, Virtualization, Storage and Network devices
  • • Experience with Firewalls (e.g. SonicWall, Cisco, Meraki, Azure Firewalls, etc.)
  • • Strong initiative and ability to plan and prioritize work efficiently, multi-task, time management and work well under pressure with minimal direction
  • • Ability to troubleshoot complex technical problems
  • • Ability to work outside of business hours may be required(requirement to be on call for system down/critical issues support


  • • Bachelors of Science in Information Technology / Computer Science from a 4 year college or university or equivalent work experience
  • • Minimum of 3-5 years’ relevant experience to include solid technical knowledge of VMWare, ESX, & SQL Server

Bonus Qualifications

  • • Microsoft Solution Expert: Private Cloud Certification a Plus
  • • Systems Security Certified Practitioner a Plus

ImageSoft extends employment opportunities to qualified applicants and employees without regard to age, race, color, sex, religion, national original, pregnancy, marital status, veteran status, physical or mental disability unrelated to the employee’s ability to perform his/her job and/or any other characteristic protected by federal, state or local law.

ImageSoft participates in the United States Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

ImageSoft is an Equal Opportunity Employer committed to creating a diverse workforce.

Please use the links below for important information when applying for work with ImageSoft in any location:

E-Verify Notice English or Spanish | Right to Work Notice English or Spanish