Outside shot of ImageSoft headquarters'

About ImageSoft

ImageSoft was founded in 1996 to provide innovative content management solutions that enable organizations to operate more efficiently and effectively.

We create document and process management solutions to automate, streamline and improve workplace processes. Our technology and automated workflow solutions have increased productivity, reduced operating costs and saved time and money for our customers in government, the courts, healthcare, insurance, education and manufacturing.

Most ImageSoft customers realize a full return on their investment within the first 12 months of implementation. We’re headquartered in Southfield, Michigan and serve customers throughout the United States, Canada and Mexico.

Core Values

Integrity

  • We are honest and fair in business and personal dealings
  • We do the right thing when nobody is looking and when nobody will know
  • We should never have to tell people we are honest and fair – it should be obvious by our manner and actions
  • Our customers willingly trust us with their most valuable information and processes

Dependable

  • We are conservative in our commitments to ensure that we deliver, and liberal on creativity and diligence
  • We start on time
  • We are organized and keep track of the details, so that our customers can focus on their business
  • When we make a mistake, we are quick to apologize, and we work to avoid repeating
  • We are accountable for all deliverables

Customer Focused

  • We listen first
  • We develop personal relationships with our customers
  • We identify each customer’s “personal win” and strive to make that a reality
  • We are pleased to give credit for our success to our customer – when they win, we win
  • We confront the brutal facts together with our customers
  • After a project, our customers are willing to provide a positive reference for us

Driven to Excellence

  • We are considered by our customers and partners to be best-in-class
  • Each solution has an unexpected benefit or aspect that amazes the client
  • We are professional in our appearance and our interactions
  • We are experts at our technology and we understand how it provides value to our customer’s business