In addition to our support and education services, ImageSoft offers a range of other professional services to ensure high quality design, development, and implementation of your solution.
- Systems Analysts spend time with your staff on-site to learn and understand your business process. Then, our team works with and trains your users on the industry’s best practices.
- Our Technical Team will assist with the set-up and implementation of your hardware and software. Our staff is trained to help enhance the effectiveness and efficiency of your solution.
- Project Managers drive each project forward in a detailed and timely fashion. They act as the point of contact for the progress of our projects and work with both our sales team and technical team to ensure the quality of each project.
- Consulting services are available for companies who may be evaluating a product or already own a document management solution, but would like subject-matter experts to develop innovative solutions to enhance their current solution.
The goal of our support team is complete customer satisfaction.
Our skilled support team provides technical assistance to our Customer Care subscribers. We know that your ImageSoft solution is vital to the operation of your organization, and it is our goal to remedy your support issue as quickly as possible. Before submitting a request for support, please remember to first contact your trained onsite administrator for initial assistance.